Coffee Pod Troubleshooting FAQs

For milky drinks such as our Lattés, Cappuccinos or Hot Chocolates, you will need to use two pods – one of which contains the milk. Many of our varieties don’t come with milk, such as our Espressos, Lungos, and Americano range.
The top of the pod will tell you which drink it is, but you will need to look at the colour of the base to see which kind of pod it is – whether milk, coffee, chocolate or a cold variety.
Milk pods have a white base...